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What is
Virtual Web Hosting?
We hosts your Website, we place it on one of our very fast,
state-of-the-art, computers (also called "servers", since
the "serve" content up to Web surfers) which are designed
specifically to host Websites. The high-speed, high-capacity computers
at the Can Host Internet Operations Center are directly connected to
the Internet backbone using very fast communication links (much like
phone lines, only these lines are bigger, and carry digital data,
instead of voices). Your Website resides on one of our powerful servers,
yet you can view it and work on it from your own PC. This is virtually
like having a our computer of your own, hence the term Virtual
Web Hosting.
What is a Virtual Domain?
A Virtual Domain means having your
own domain name (http://www.yourname.com) without having to install
expensive server hardware, software and network infrastructure. With
a Virtual Domain, you utilize our server's storage space and processors,
as well as our Internet connections, however, you are still professionally
represented via your own personal Internet Web address domain name
(www.yourname.com) and by your own personal E-mail address domain
name (you@yourname.com).
You should check Network Solution's "WHOIS" service to make
sure that your desired domain name is available if you wish to register
your own domain name.
Can I use my account for commercial purposes?
Yes. We encourages you to use your Website for your business.
The Internet and the World Wide Web is the most efficient way for
a business to market, and sell products to the world.
How do I order one of your
hosting packages? Sign
up via “sign Up” Link What
methods of payment do you accept? We
accept major credit cards (Visa, Mastercard, American Express and
Discover), checks drawn on US bank accounts, PayPal payments, Western
Union and MoneyGram. If there is another payment option that is more
convenient for you, please contact us and we'll do our best to
accommodate
you. Can
Megawebserver register a domain name for me?
Yes. We can register any available domain name in .com, .net, .org,
.biz, .info and .us for $15 per year (less for multi-year registrations).
We can renew (and transfer) your existing .com, .net, .org, .biz,
.info and/or .us domain(s). We can also register domains in many
other TLD's but the cost may be different and supporting all International
Domains.
Do
you accept international orders?
Yes. In fact we have customers from six continents. We can host
your non-US domain and we have useful tools such as Localizer and
Translation Service installed for your multi-lingual websites.
Can
I see the websites of some of your current clients?
Yes. Please take a look at our Clients page.
How
long will it take to set up my Megawebserver Hosting account?
We will normally have you up and running in one hour or less if
you order your account during business hours. Otherwise, we will
have it up in 12 hours or less.
How
long will it take for my domain to start working on your servers?
Your domain, whether its new or existing, should be active in 24
to 48 hours or less, depending on your registrar.
Can I use my existing domain name(s)
on your servers?
Yes. Let us know the name of your domain and change the DNS at your
registrar to the ones mentioned in. We can assist you with this process
if you like.
Can
I use multiple domain names with my account?
Yes. Additional domain names, beyond the ones included in your hosting
package, are just $25 per year each. We charge this
fee simply to cover the cost of e-mail, DNS and logs. Bulk discounts
are also available.
What
is your security policy?
We take all possible steps to maintain tight security on our servers.
You can assist us by using passwords that are not dictionary words,
contain both capital and small letters as well as numbers and symbols.
Furthermore, you should change your passwords on a regular basis.
What relational databases do you
offer?
We currently offer MySQL/MS SQL.
How can I access my MySQL database(s)?
You can access them via phpMyAdmin.
What
kind of support is included with my Hosting account?
We are happy to answer your questions and advise and assist you
with your needs by e-mail and live online help 24/7.
Can I use my account for porn, spam, warez or anything else that
is illegal or just plain BadTM?
No. Please see our Terms of Service. Any account used for an illegal
or prohibited purpose will be immediately deleted and its owner
will be billed for any related charges incurred. No refunds will
be issued.
Can I run PHP, Perl and Python
CGI apps as well?
Yes, if you have an account that includes SSH shell access. Or if
your CGI app can be uploaded and configured via WebDAV.
Can I add other users to my account?
Can I resell hosting on my account?
Yes. Keep in mind that you are responsible for what your sub-users
do.
Can I sell stuff using my account?
Yes - as long as what you are selling is not illegal and you are
not violating any rules, laws, etc.
Do you have a control panel
that I can use to manage my site(s)?
Yes. We give you latest control Panels both windows and Linux users.
Will I be able to change
and update my web pages on a regular basis?
Yes. You will be able to update your web page at any time using
FTP. There are no additional charges for updating your web site,
so you can update it as often as you want.
Will you place advertisements
on my site?
Absolutely not. We will not place banner ads, pop-up ads, etc. on
your website.
Do you provide a cgi-bin?
Yes, a cgi-bin is provided with every Linux hosting account for
windows accounts no need of CGI bin,. You can run
your own CGI or PERL scripts on your website by putting them in
your personal cgi-bin directory.
Can I purchase extra bandwidth
and/or space?
Yes. You are able to purchase additional resources.
What programs can be used
to access e-mail?
Each web hosting account comes with WebMail at no extra cost. WebMail
makes it possible for you to send and receive email from any
computer with Internet access. All POP clients can be used including
pine, elm, Netscape mail, and Outlook. You can use any program which
downloads the files from our server onto your computer. You can use
mail user agents which run on our servers (such as pine), with a
special configuration
Do you support Cold Fusion?
Yes we support Cold fusion MX
Do you support Java servlets(JSP)?
yes
Do you support Active Data
Objects (ADO)?
yes
Do you support PHP4?
Yes.
What platform or operating
system (OS) does VanTech.Net use?
Our servers run Windows 2000 and Linux RedHat.
How long will it take to
resolve my problem?
The exact time will vary with the type and scope of problem, however,
we work to solve all problems as quickly as possible.
What is virtual web hosting?
Megawebserver Server, allows your company to establish a
powerful presence on the web with your own domain name website (www.yourname.com)
with personalized e-mails (e-mails@yourname.com)
What is the difference between
virtual and dedicated hosting?
With virtual hosting, you are on a server which is shared with other
users. Whereas with dedicated hosting, you and only you are using
the one server.
What kind of server hardware
do you have?
We host your UNIX based website on our fast Silicon Graphics®
WebFORCE™ servers and Windows based website on our equally
fast IBM Netfinity servers.
Where are your servers located?
Our servers are located at one of our state-of-art data center
in Jersey City, New Jersey, USA.
What is the difference between
Windows and UNIX?
Which platform is better for serving web pages, UNIX or Windows?
This is a common question asked by many people when choosing a web
hosting provider. The answer to this question is simple, it is a
matter of what you wish to do with your website. If you want to
design and maintain your website using Microsoft FrontPage we suggest
our powerful Windows 2000 Advanced Server platform. The 2000 platform also offers
features for web developers such as Microsoft Active Server Pages
(ASP scripts), Microsoft Access ODBC Databases or MS SQL 2000 databases
and Allaire Coldfusion support.
Our powerful Silicon Graphics UNIX-based web hosting platform is
great if you develop your applications using Perl or require MySQL
databases. The UNIX plans also include remote SSH access to a shell
account, built in web-based password protection. A large number
of cgi scripts are also available for UNIX.
If you are undecided on the features you need for your website,
we recommend
our Windows platform.
Can I upgrade my account?
Yes. At any time. And we charge no setup fee for the upgrade.
Do I receive a verification when I register my domain name?
Yes, after you register a domain name you will automatically receive
an email confirmation. This email will contain the domain name(s)
you registered through DomainLot, your selected domain plan, pricing
information and additional information to help you manage your domain
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